Privacy Policy

Privacy Policy for Thic Cosmetics Pty Ltd (29 March 2023)

At Thic Cosmetics Pty Ltd, we take your privacy very seriously and are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, and disclose the personal information we collect from you when you visit our website and purchase our products.

Collection of Personal Information

We may collect the following types of personal information from you:

Contact information, such as your name, email address, phone number, and mailing address;
Payment information, such as your credit card number or other payment information.
Any other information necessary to provide you with our products and services.
Information about your purchases, such as the products you buy, the date of purchase, and the amount you paid.
Demographic information, such as your age, gender, and location.
Information about your use of our website, including your IP address, browser type, and device type.
Other information you choose to provide to us, such as through surveys or feedback forms.

We may collect this information directly from you, or from third-party sources, such as our payment processors and website host Shopify, or social media platforms.

Use of Personal Information

We may use your personal information for the following purposes:

To process and fulfill your orders for our products.
To communicate with you about your orders, including to provide order confirmations and shipping information.
To personalize your shopping experience.
To communicate with you about marketing, such as newsletters or promotional offers, that we believe may be of interest to you.
To conduct market research and improve our products and services.
To comply with legal and regulatory requirements.

Disclosure of Personal Information

We may disclose your personal information to the following types of third parties:

Service providers, such as shipping providers, delivery providers, payment processors and/or providers, and website hosts, who help us to provide our products and services to you.
Business partners, such as advertising partners or affiliates, who help us to promote our products and services.
Legal and regulatory authorities, as required by law or to protect our legal rights.

We will not sell or rent your personal information to third parties for their marketing purposes.

Thic uses Shopify to host its website and for all customer payments. Shopify may collect additional personal information from you and Shopify's policies may apply to the collection, use, and disclosure of that information.

Security of Personal Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We maintain physical, electronic, and procedural safeguards to ensure the confidentiality, integrity, and availability of your personal information.

Your Rights

You have the right to access, correct, and delete your personal information, as well as to object to or restrict certain types of processing. To exercise these rights, please contact us using the contact information provided below.

Marketing Communications

If you have subscribed to our marketing communications, we may send you promotional emails about our products and services. You may opt-out of receiving these communications at any time by following the unsubscribe link in the email or by contacting us at info@thiccosmetics.com.au.

Cookies and Similar Technologies

We may use cookies and similar technologies to collect information about your use of our website. You can choose to accept or reject cookies through your browser settings.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. The updated Privacy Policy will be posted on our website, and the date of the most recent update will be displayed at the top of the Privacy Policy.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Thic Cosmetics Pty Ltd 123 Main Street Melbourne, VIC 3000 Australia Email: info@thiccosmetics.com